Developing Distinct IT Use Constructs: Literature Analysis, Theory, and an Empirical Test

by Dr. Jason Williams


Information technology usage has been widely studied under many different names causing confusion and limiting knowledge accumulation on a construct that has been called “central” to the information systems discipline. This research clarifies the various IT use constructs in the literature through a systematic analysis of the theories, measures, and antecedents of IT use. Two archetypes of IT use are identified in the literature: “continued use” based on efficiency and “novel use” based on innovation. We then conduct a Q-sort to identify potential measures of these types of IT use. A theory of IT use with antecedents based on organizational structures and individual user perceptions is developed. The theory is tested using a survey of 386 people who use IT in their workplaces. Findings indicate organizational antecedents may be used by managers to influence employees toward efficient or innovative IT use as needed.


Dr. Jason Williams is an assistant professor in Augusta University’s School of Cyber and Computer Sciences Jason holds a PhD in information systems from Kennesaw State University and a BBA and MBA in information systems from Georgia Southern University.

Jason’s primary research centers on IT use in organizations at the individual level and includes theory development and mixed research methods. Jason was selected for the 2019 International Conference on Information Systems doctoral consortium. He has published research in the Journal of Computer Information Systems and leading conferences.

Prior to joining Augusta University, Jason was an accomplished IT professional, having worked in many areas of IT during his 20 years in industry. Most recently, he was the director of IT project management at Georgia Southern University and CIO at Savannah Technical College. While not pursuing professional endeavors, Jason enjoys spending time with his wife, Rebecca, and their four children, ages 6-13.

School of Computer and Cyber Sciences Augusta University